Order & Details
PLACING AN ORDER
All orders placed through the Le Paris Diamonds website require full payment at the time of purchase. Once your order has been successfully placed, our team will contact you by email to confirm the details and provide information regarding shipping and delivery timelines.
If the selected piece is available in stock, it will be prepared for shipment immediately.
If the piece requires production, our team will inform you of the estimated production and delivery time. As each creation is crafted with care and precision, timelines may vary depending on the design and materials.
PRODUCTION & AVAILABILITY
Many of our creations are made to order to ensure the highest level of craftsmanship and quality. In such cases, production will begin after the order has been confirmed and payment has been received.
You will be informed of the expected completion and delivery date via email once your order is processed.
SHIPPING & DELIVERY
Shipping timelines will be confirmed by our team after the order has been placed. Delivery times may vary depending on availability, production requirements, and shipping destination.
Le Paris Diamonds is not responsible for delays caused by shipping providers, customs procedures, or circumstances beyond our control.
RETURNS & EXCHANGE
Due to the nature of fine jewellery, all sales are final. All pieces purchased through the Le Paris Diamonds website are non-refundable and non-exchangeable. If your order arrives damaged, incorrect, or does not match the confirmed details, please contact our team immediately and we will review the matter as a priority. All concerns must be reported within a reasonable time after delivery.
CUSTOMISATION & BESPOKE ORDERS
For any customisation requests, bespoke designs, or modifications to existing pieces, please contact our team directly.
Our specialists will guide you through the process, including design options, gemstones, sizing, and production timelines.
Bespoke and customised pieces are final sale and cannot be returned or exchanged.
SIZING GUIDE
If you require assistance with sizing, please contact our team before placing your order.
We will be happy to guide you through the sizing process and provide recommendations to ensure the correct fit.
For detailed sizing guidance, please contact us at:
info@leparisdiamonds.com
GEMSTONE & QUALITY
All Le Paris Diamonds creations are made using natural gemstones and precious materials selected according to strict quality standards.
If you would like more information about our stones, quality grading, or materials, our team will be pleased to assist you.
PAYMENT METHODS
If you have any questions regarding available payment methods, currency, or payment confirmation, please contact our team before placing your order.
All payments must be completed in full before production or shipment begins.
CONTACT
For any enquiries regarding orders, customisation, sizing, delivery, or product information, please contact:
Le Paris Diamonds
Dubai, United Arab Emirates
info@leparisdiamonds.com
Our team will be pleased to assist you.
